Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North East Essex and Suffolk Pathology Services (NEESPS)


Have issues with the computer

They do always run a little behind time but it can't be helped. Booking appointments on the phone does work well but I have issues with the computer at Sudbury and I need to ask the reception staff for help. On the whole the service does what it needs to do and staff have always been good.