Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North East Essex and Suffolk Pathology Services (NEESPS)


Quick and efficient

A little bit of a wait to be seen as a walk in patient but not too much. I've never had any problems as a walk in and the average wait is probably around 20 mins. I don't really think that there is anything that they could do better as the phlebotomists are quick and efficient reception staff are very helpful.