Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

North East Essex and Suffolk Pathology Services (NEESPS)


Awful

Left work early in order to attend the clinic for bloods, arrived before the closing time only to be told that the lady who collects the bloods had already been and so they were no longer taking any. Complete waste of my time and my employers time. In my circumstances I cannot attend in the morning, and I work full time.