Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Oakfield Surgery


Really good experience

I just wanted to shout something positive about this community health service for once. Throughout covid and post covid I have had nothing but a good experience with Oakfields. The online chat is really quick and efficient and better than pre-covid. In my experience we haven’t been let down once, with child rashes, blocked ears, sprained ankles, suspicious lumps and viruses, we’ve either seen/FaceTimed or spoken to a healthcare professional very quickly and still with care and attention. I haven’t felt like I couldn’t reach out to my GP. Their system works very well for us. I know they’ll never be able to support everyone all the time but I feel very lucky so far.