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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Oakfield Surgery


Seems like system is under pressure

When you do see someone face-to-face it's good, but when you go back and forth online it feels like issues aren't being addressed quickly and using Ask My GP does seem to draw out the length and number of times you have to contact the surgery, when an actual chat or appointment would address things quicker. It just feels like the system is under a lot of pressure.