Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Very supportive doctors

I like Ask My GP as it avoids having to call the surgery and it gets a quick response. I did however ask for a chat with the GP and they continued on conversing via Ask My GP which was a little frustrating. The doctors are very supportive especially around the care and treatment for my trans child. The first appointment we had was such a positive experience and couldn't have asked for more. I've also had very positive menopause care and treatment and I like the surgery at the hospital now, it's a much better location.