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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery



Ask my GP is easy to use

The system is easy to use but I don't feel that I always get to see someone when I maybe need to. The doctors and nurses are good and they explain everything very well. I have a lot of health issues but not seeing the same GP does sometimes make it difficult as they don't know my full history.

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