Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Like Ask My GP

I like Ask My GP as it works well and in 2 hours I normally get a response with the most appropriate member of staff. The majority of the time I get to see a a doctor and I'm confident in the care provided. I find it is better than phoning as its quicker and allows you to ask for someone specific if you would prefer that. The staff are great and I'm very happy with them all.