Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Very good surgery

I've been very pleased with how Ask My GP works to get appointments, whenever they are needed I've got help quickly. I've seen the nurse twice recently and have been really happy with the treatment and care provided. I've had my regular check ups and have been sent text messages to book the appointments. My asthma is well monitored by them as is my high blood pressure. I am concerned for those who don't use online services as most access does seem via this route now.