Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Good responses

I've found ask my gp pretty good to use and has got good responses that have sorted issues out. I do feel that face to face appointments are more limited than they used to be but things have changed so it will be different now. I'm happy to see any of the doctors, I used to have a GP but since they left I don't know who my main doctor is.