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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery



excellent service -

We joined the surgery a few months ago after a recommendation from a local friend and from the very first visit we have been extremely impressed by all staff and the services received. I was expecting very different service based on past experience at a surgery we were patients of for over 20 years, this one, is outstanding and I would definitely recommend it to others.

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