Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Poor

I guess the reception staff have signed the Hippocratic oath as you are expected to tell them what’s wrong and they decide who you see, I guess they’re qualified as well. You used to be treated really well here, but under the new management it’s terrible!,