A good surgery which has served us well.
We have been with Oakfield for almost 3 years, and it has consistently served our family well. We have seen and been treated by a number of the staff, and found them all capable and attentive, and our records are well maintained and shared effectively (we mention this has not always been the case in some of our previous surgeries). We would also like to address some of the criticisms levelled at the reception staff: in our experience, these appear unfounded. The staff is certainly no-nonsense, but as all primary care centres , this is a busy practice and as such, its staff must deal with patients swiftly. The lone instance of a receptionist being curt with a patient was a result of the patient's impatient and aggressive demeanour, and even then, the receptionist remained professional despite visible (and understandable) strained frustration. Oakfield is a good practice, and we recommend it unreservedly.