Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Great service since Ask your GP

I have had to use Ask your GP service quite a lot recently fir myself my daughters and my mum. I think it is a great service have always been contacted by someone the same day and everything I’ve asked for has happened. Far better than sitting in a telephone queue waiting to speak to a receptionist.