Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


A committed and friendly team

I've been with Oakfield surgery for over 10 years and have become a 'regular' in the last 6 years. I think the staff are lovely, there is a genuine sense of care even if you do turn up a 5.55pm on a Friday to collect medication. They are great with the children and I no complaints about our medical care or access to appointments.