Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Oakfield Surgery


Excellent service and support from oakfield.

During the pandemic Oakfield Surgery have managed to move to a new location with minimal disruption to patients and we were kept fully informed and updated during the process. They have also implemented the new ‘my gp’ system which is efficient and easy to use. On the few occasions I have needed advice from my GP I have received a call back from her within the hour. I am very grateful to have such excellent health care professionals at my surgery. Well done and thank you to everyone at Oakfield Surgery for keeping the service going and keeping the patients safe at this difficult time.