Poor service for a second time
We are new to the practice. The ‘ask my gp’ service seems to be more a ‘we are utterly avoiding face to face appointment no matter how urgent your problem is’ service. First phone appointment by gp was absolutely useless and the doctor was wrong and the practice does not have a record of it. Second phone appointment today was with nurse practitioner who thinks my son’s hay fever is only a viral infection only in the most general sense of it!