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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Oakfield Surgery


Not a good experience

I had a very painful foot that meant at times I couldn’t even walk. Finally after 5 days I called the GP surgery. Instead of taking the time to see me they wanted a blood test. Two days later I received a blood test. However that very day the pain was so bad I called 111. They suggested I go to A&E. After a 4-5 hour wait I was diagnosed with an infected foot. Something a GP could have diagnosed very quickly had they taken the time to see me. Weeks later I haven’t heard from the Surgery about the blood tests nor have they contacted me about my A&E visit that I assume they’ve been informed of. In most areas the NHS has fallen apart with only A&E a reliable source of medical care. I assume their reasoning is available time. No wonder when doctors at this surgery seem to be on a part time rota.