Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery


Works well with a toddler

Econsult has made access a lot easier as you get seen quickly and don't have to spend time on the phone. I did one first thing this morning, spoke to a GP and have been given an appointment before lunch. I find it a much better way of getting an appointment, works so well and I'm happy that you get the call and are offered an appointment when it's needed.