Very good to me.
The surgery are very good to me. I can make an appointment (say for routine bloods). I walk in and get an appointment the same day or they book for me. Most of the staff are very helpful. I'm always referred for visits to the hospital and they get my scans from e-consult. I paid private for a procedure to be done with the same NHS consultant - this was good as I got to chose which consultant. I don't use online it is frustrating.