Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery


Pretty good

Been here for years and I'm happy to see any of the doctors and call backs have worked really well and then I've been invited in to see someone when appropriate. The friendliness of the staff is great, they do a difficult job but they are always helpful. The only slight issues are the time it can take to get through when calling the surgery and it's a shame that my longstanding GP has recently retired.