Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery


Appointments difficult to get

Appointments aren't available when needed and theres no flexibility in the system. My doctor has been great and has really listened to my concerns but there is little flexibility to allow easy appointments to be booked ahead so you can plan ahead especially if you need help with getting to the surgery.