Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery


Friendly staff

Its brilliant as the staff are friendly and they are flexible and accomodating when arranging appointments. Communication is clear when the doctors and nurses are explaining issues and I feel that the phone consultations work well too.