Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Orchard House Surgery


They are not interested

Concerned that I had Sepsis from a tooth infection (I had the symptoms). Managed to get Antibiotics from the Dentist but after the second round I still felt terrible. Eventually got through to the Surgery to be told to call back at 08.00 the next day. Explained it was ridiculous as I am literally speaking to you now! They sent me an EConsult form. Response was that they were not dentists and if I think I have Sepsis, I should go to A&E! At this time I also have my annual blood test. I checked online as no one had contacted me to see that the results were abnormal.