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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery



Love the appointment system.

I love the appointment system whereby you are able to choose when you wish to be seen. I make online appts for the doctor of my choice to phone me and then we take it from there if I need to be seen later the same day. Staff and doctors are all first class and very caring attitude when you need it.

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