Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Orchard House Surgery


They have found me an appointment

I don’t come here very often but I feel very poorly today and they have found me an appointment (on the day). The booking process doesn’t work that well for me though, it is difficult for me to take a triage telephone call while I am at work. I don’t suppose there is any booking process which suits everyone though.