Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery


Good service for children

When my children get ill they always get seen by the doctor on the same day. I don't like the call back aspect of this surgery from the GP, I feel it can be clumsy. It is not always possible to pick up the callback due to either poor reception or taking children in the car. I can feel a bit rushed in the surgery. I did notice recently that the doctors computer keyboard was a bit manky in the GP room, needs a good clean.