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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard House Surgery



No problems at all

I moved to the surgery 2 years ago and everything has been great. I called for a blood test this morning and got one almost straight away which was really great. All the contact I've had with staff, although limited has been very good too. My prescriptions are always accurate and ready on time as well, so all round a good surgery.

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