Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Orchard House Surgery


A very good surgery

Overall it's a very good surgery, I've not noticed any delays being seen either. I prefer talking to the doctor as it means issues can be sorted with out coming in to the surgery which works well. Lovely staff who explain things really well and you're even given a choice of male or female doctors too. A few years ago I did find that the mental health understanding and support wasn't as good as I'd hoped for.