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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard Street Medical Practice



Staff can be dismissive

Receptionists quite helpful and nice. Book appointment - got in straight away. Nurses quality of care 4/5. 0/5 for the GP I saw. Staff quite dismissive I've never seen the same person twice. I went about blood pressure as I thought it was high (family history of high gp) I gave GP my 2 readings( previously with these type of readings I've been told to keep it monitored ) GP told me I was a "fit young lady" - blood pressure needs to be higher before you worry. I felt he dismissed me.

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