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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Orchard Street Medical Practice


Drs are sensitive to my level of English

It is easy to make emergency appointments. I used to take my husband to translate for me, now I do not. The doctors speak slowly to me and may use sign language eg. Once I did not understand the word 'iron' and they pointed to some metal. The GP has also offered me the use of language line in the middle of an appointment. The doctors give good explanations. The children love the play area. I don't think I have ever had a letter for cervical screening. So I will ask the receptionist about it.