Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Orchard Street Medical Practice


Good. Don't always see GP of choice but easy to get appointments generally.

I very rarely go to the GP surgery so when I go I visit a doctor. The treatment explanation depends on who I see. I don't always see my preferred doctor but there is always an appointment available when I need it.