Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

PACT (MH) UK


A great help

Meeting with others over a walk & coffee really was so needed as there is an interchange of encouragement & you feel you are not alone. It helps my wellbeing for sure. Everyone is very knowledgeable and good listeners. Come away feeling better than you did.