Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

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Original feedback for

PACT (MH) UK


Kind, caring, understanding, empathetic,

We have found pact incredible. The support and knowledge is unwavering, despite their own personal circumstances. Without pact and the love of the group , and the knowledge, our Son would not be in the correct education, we would not be supported and we wouldn't feel like we mattered. They have without doubt, saved my mental health and impacted in a way that I can't put into words. They make a difference, deep down difference.