Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

Your reply

* Required fields

Original feedback for

Papworth Hospital


Sleep clinic amazing

I stayed at the sleep clinic for a week and it was like a 5star hotel, amazing. The only issue I had was booking visitor appointments online. My husband doesn't go online so booking to visit was very difficult. He had to ask staff to book him in taking them away from their duties, there should've been another option such as a phone line.