Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Papworth Hospital


Poor discharge

I felt my discharge from Papworth wasn't done very well and I'm not even sure what is wrong with me following all the tests they've done. They wanted me to go home on patient transport even though I had an upset stomach and needed to be near a toilet. When I got home no one helped to carry my bags to the house and then later I had a fall. I then had to contact my GP for them to explain what was going on. I really wasn't ready to go home and don't feel I should've been discharged.