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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Papworth Hospital



Caring staff

I was referred to the hospital by my GP while I was at the surgery and they called an ambulance to take me there straight away. I was in at 4 pm and being operated on by 5 pm. I then stayed for 2 days, the care was amazingly good and staff were always so caring and considerate during my stay. Even now I still see the same consultant but at West Suffolk hospital rather than me having to visit Papworth which is great.

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