Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Pinewood Surgery


Good overall

They use a triage system to decide if you need to be seen by anyone and the new building is easily accessible. I did have to chase my blood test results and the 10 minute appointments aren't really long enough and more time would enable more in depth discussions.