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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Pinewood Surgery



Hospital appointments at different times from referrals

It would be better if all referrals to the hospital were done at same time to investigate a problem. I have been referred for one scan or xray after the other. It would be better if they were done at the same time, its almost like the doctor is going down a tick list but this means extra visits to the hospital all the time.

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