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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice



Telephone app for check

I was offered a telephone appointment for my asthma check, when it usually involves checking technique and peak flow. I am not sure where the logic is in this. If I was needed to be seen before when telephone consultations did take place for some things, it is bizarre that it is seen to be adequate now when I do not have a peak flow meter. When I used to go in they also used to pick up on anything I was doing wrong with the peak flow level tests you do. Again, needed to measure my health. You do not like to insist on face to face because surely you should be able to trust that they would offer you this.

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