Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice


Good for most things

I have had various needs this year and the things that a Nurse can do, you get quick access and an appointment. Where there are things that you feel you need a GP for, that is much more difficult, you then get telephone call first which delays access. I have had medication prescribed over the phone, which did not sort things, then another phone call, then another prescription and 3 months later I get to see someone and get a referral! It just is frustrating.