Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice


Good care

Running late is quite common, and is the case today for the GP I am seeing. I was today given the choice about coming in for a face to face discussion or a telephone call, so I opted to come in, as I prefer that. I have had the choice to see a female GP for my personal issues, and it is good to have that choice as helps me open up when experiencing issues. They are all very caring here and that is the most important thing, whoever you see.