Refered to wrong service
Very concerned about knowledge of those who refer children. With specific need for a specialist in Orthopaedics. we were referred to Allied Physio, who treat adults, not children. The surgery insisted that it was the correct place and I had to have these horrible conversations as I knew it was not, as Allied themselves said it was not. This however happened twice! Allied themselves bounced it back to the surgery saying it is incorrect, yet they sent it again. In the end I was able to speak to someone myself in Paediatrics and we managed to do it from 'internal' way. We would likely still be waiting if I had not managed to do this myself. It caused me a great deal of stress as it is my childs health.