Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice


Good care

I have found this surgery to be very good for my own situation. With a few health issues, I find that I get to see someone when needed. They are thorough, even within a time restricted appointment. I feel that the initial phone call helps with that, because when you then are needed to be see face to face, they have already had that groundwork conversation. I feel it is good care and long may it continue.