Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice


4 days to get to talk to a doctor!

There has to be a better way of orgamising appointments than the phone system! Repeat prescriptions have to be re-authorised, I get that. But it's an expected procedure and should be organised outside of the normal appointments system!