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Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice



Trying to get a 6 week post natel check

When my baby was 4 weeks old I called in to ask for a 6 week postnatal check..they say cant book in advance have to get the doc to call u in 2 weeks had to fight to get that..doc called asked me to make an app for an hours time i said i cant make it that quick..doc said ok we will call tomorrow..then i had another call to say no appointments for the next day unless i call at 8am what a joke..so i call the next day at 8am number 49 in call queue..to be told no appointments either call bk tomorrow or the doc will call bk in a weeks time to arrange an appointment. Just book me an appointment oh no we run a triage operation system...I don't need triage I'm not sick or got an injury its a appointment for a 6 week post natal check...wonder why u cant get in when the doctors playing receptionists as well as doctors the whole place is a joke receptionists have no idea what they talking about and are just rude most of the time.

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