Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

  • Keep the language and tone civil
  • Don't mention personal details
  • Make it relevant to the review

Remember, your response will be seen by everyone who reads your organisation's comments, not just the original reviewer. Your reply is a good opportunity to acknowledge any comments received.

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Original feedback for

Ravenswood Medical Practice


This is the worst surgery ever

well my dad had to phone up to make appointment at 8am for my next door and he got hang up and rang again and someone picked up the phone and told him to make a appointment in the morning at 8am which he already did they had no manners and no respect and he try to explain something and they hang up on him