Right to Respond

Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ravenswood Medical Practice


Admin staff don't seem well trained

Awaiting results of a scan I called the surgery and was told to try in another couple of days as they weren't ready. As I was unwell my daughter called with my permission and was told again that the results were not in. Then the receptionist said "not sure what you expect me to do?" which was very abrupt. I then called the next day and got a call back from the GP who said the results were on the system, the previous staff must have been looking in the wrong place.