Certain staff let the team down.
Reception staff let the team down with their negativity, unhelpful, arrogant unprofessional attitude it cost nothing to speak to people properly with respect. The sign up in surgery stating not tolerating abuse works both ways why should patients have to experience this Drs don’t speak to you like that so what gives the receptionist the right to. Sad really because majority of the team do there job well helpful go out of there way too help you remain professional throughout really need to address this as this is unnecessary stress and up to the patient.