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Healthwatch is committed to providing a transparent and honest view of health and social care services. This is your opportunity as the health or social care provider to have your say on comments the public have left. It is designed to be constructive and allow both sides to have a fair and equal say in the matter so please:

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Original feedback for

Ravenswood Medical Practice


Wrongly triaged

This is based on my experience 3 months ago. I called into surgery and had a triage call. Submitted a urine sample and did not get results for 2 weeks which was a UTI. Ended up on an ambulance 4 days on the trot as signs of sepsis. Called in surgery during this period and still did not see a GP. Find the system ridiculous for that. Felt I was wrongly triaged. Ended up with major infection and gallbladder operation and removal. Been very stressful and I feel if I'd been seen from start it could have been prevented